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Delivery:

 

1. Delivery on the territory of Republic of Bulgaria:

Delivery costs of an order placed through the online store shall be payed by the buyer. All deliveries within the country are performed by the courier service of Speedy. Orders are to be delivered to an exact delivery address, according to the schedule determined by the courier company. Upon delivery the customer/recipient or an authorized representative shall sign a document, verifying the correct execution of the order.

After delivery, the goods should be examined carefully and identify if there is any damage. In case of damaged goods, the customer must immediately contact and notify our team.

Delivery costs are formed on the basis of package weight and distance to delivery address. To get information about the applicable delivery fee in advance, before placing an order, please email us on: info@o-connect.com or contact us direct on +359 2 9807281. (working hours: Monday to Friday 10:00 to 18:00)

Duration for delivery:

      - On the territory of Sofia:

All orders are to be delivered within 24-48 hours after receiving order confirmation (except public holidays). In case of possible delays, the customer will be informed by our team.

      - To other parts of the country:

All orders are to be delivered within 1-3 business days after receiving order confirmation (except public holidays). In case of possible delays, the customer will be informed by our team.

 

** In the process of creating an order, using the online store, you will see an empty field 'Remarks'. You can specify there a convenient day for delivery and we will try to comply with your preference.

 

If you no longer desire the ordered product, you can return it within 7 days of receipt. All products should returned with undamaged packaging! All items should be returned in the same condition in which they were received, along with the accompanying documentation (invoice and warranty card) and under the terms of Art. 55 of the CPA.

 

 

2. Delivery abroad:

Delivery costs of an order placed through the online store shall be payed by the buyer. All international deliveries are carried out with DHL services. Deliveries are being carried out to a specified address within 1 to 3 days.

Delivery costs are formed on the basis of package weight and distance to delivery address. To get information about the applicable delivery fee in advance, before placing an order, please email us on: info@o-connect.com.